Shipping & Delivery

Where do you ship?
We ship worldwide. Shipping rates and delivery times vary by destination.

How long does shipping take?
Domestic orders typically arrive within 3–7 business days. International orders may take 7–21 business days depending on the destination and customs processing.

Do you offer insurance on high-value shipments?
Yes. All orders above a certain value are shipped with full insurance. Contact us for details on coverage for your specific order.

Returns & Exchanges

What is your return policy?
We accept returns within 14 days of delivery, provided the item is in its original condition and packaging. Please contact us before initiating a return.

Are all sales final on vintage or 1-of-1 items?
Due to the unique nature of our vintage and one-of-a-kind pieces, all sales are final unless the item was misrepresented.

Authenticity & Provenance

How do you verify authenticity?
Every instrument we carry is carefully inspected and authenticated by our team of experts. We provide provenance documentation where available.

Do you offer certificates of authenticity?
Yes, certificates of authenticity are included with all vintage and collector-grade instruments.

Payment

What payment methods do you accept?
We accept all major credit cards, Shop Pay, and bank transfers for high-value orders. Contact us to discuss payment options for premium purchases.

Do you offer financing or installment plans?
Yes, installment payment options are available on select items. Please reach out to us for more information.

Contact Us

Have a question not answered here? We'd love to hear from you. Reach out via our contact page or email us directly and we'll get back to you as soon as possible.